- Anna Dinh created a widely shared TikTok about a bridesmaid gown she bought for her sister’s marriage ceremony.
- Anna and her sister, Lynn, reported that the $200 DHGate.com costume was not what they noticed on line.
- Anna instructed Insider that the dress was see-by way of, and she believed it would rip if she bent more than.
- Check out Insider’s homepage for additional stories.
TikTok consumer Anna Dinh sparked reactions on the system right after she shared a video clip about a bridesmaid gown that she stated seemed like a distinctive robe on-line.
Due to the fact sharing the movie in December 2020, Dinh’s TikTok publish has gotten 2 million views and additional than 400,000 likes.
In January, Anna informed Insider that in early December 2020, she and her sister, Lynn, were searching on the net for bridesmaid dresses forward of Lynn’s wedding ceremony, which she’s preparing to have in August.
Lynn reported that she located and fell in appreciate with a light-blue robe on DHgate.com from a vendor under the username hxhdress. DHGate.com is an on-line marketplace based in China that sells wholesale goods, which includes clothes, shoes, and house decor things.
The listing for the gown that the sisters purchased describes the robe as a “baby-blue mermaid prom dress” with a “removable coach, higher-side break up” and “sequined lace” facts.
It can be readily available to order on the internet site for $198.51 at the time of creating.
Lynn instructed Insider that her marriage concept is “starry evenings” and will have a blue coloration scheme — which is why she and her sister at first ended up captivated to the gown they noticed on DHGate.com.
Lynn said that she also favored that the costume was explained as owning a detachable skirt, as she thought it would give her bridesmaids an option to transform into a distinct model before the wedding day reception.
Immediately after ordering the gown, the Dinh sisters stated that they waited about a single thirty day period and gained the gown in the mail at the close of December 2020. They reported that when they took the garment out of the packaging, it was the “whole opposite” of what they were expecting.
“When I picked it up, it was tremendous low cost. It was just material and experienced no cushion. Anything was see-through. You could even see the cups,” Anna told Insider. “Actually, it healthy properly and hugged my entire body, but almost everything else was awful. There was no glitter, and it felt like it could rip if I just bent over.”
Lynn obtained a partial refund from the vendor after submitting a grievance that the costume did not glance like the images on the web site
Lynn informed Insider that she contacted the seller through a information on DHGate.com on December 23, 2020, which was shortly immediately after the sisters acquired the costume.
Lynn stated that she requested the seller for a total refund and referenced the retailer’s refund coverage, which, as said on its web site, states: “Consumers can return the product(s) for a refund when they are not as described or have excellent issues by speaking immediately with vendor.”
“You can see from the images that the excellent just is not ideal,” Lynn advised Insider.
In accordance to screenshots that Lynn shared with Insider exhibiting her message with the DHGate.com vendor, the store proprietor at first responded to Lynn’s complaint about the costume by offering to refund her $40.
The bride-to-be, who invested virtually $200 on the dress in December 2020, sent a sequence of messages back to the seller, composing: “I want a complete refund. The dress is not what you experienced explained it to be.”
The vendor then explained to Lynn, centered on her screenshots of the concept exchange, that they could “negotiate” for a partial refund larger than $40.
Lynn told Insider that just after her concept trade with the on the web store seller, she obtained a $140 refund in January, which was $53.84 fewer than what she paid for the gown in December 2020, not including the price of shipping.
The DHGate.com vendor declined to remark when arrived at by Insider.
Anna and Lynn Dinh informed Insider that they’re however on the hunt for the excellent bridesmaid robe.